Send your documents once and the team usually finishes the review within 71 hours, because the licence requires every player to be identified.
Skip the guesswork: this table answers the worry that a pending check holds your money.
Expect a manual look: Manekispin Casino reads every file by hand, so clean uploads save a round trip.
Gather the three papers below; Manekispin Casino asks for nothing more unless the team requests a selfie.
Shoot The Whole Page. A trimmed or pixel-thin photo loses the corners and the text the reviewer needs, so the file cannot be matched to you. Include all four edges plus a small margin Reshoot the original, not the crop
Why The Name Check Failed? A name spelled differently or an address that changed since sign-up makes the file fail the comparison against your profile. Line up spelling with your profile name Update your address before resending
Old Statement, Current Address. A statement older than the last few months no longer proves where you live now, so the address page is turned down. Use a statement issued this quarter Download a fresh PDF from your bank
Holding a licence from the Malta Gaming Authority (MGA/B2C/972/2009) means Manekispin Casino Ltd. must show where player money comes from. Read the request as routine housekeeping against money laundering, never as a suggestion that you did something wrong.
Have one or two of these ready and the reply is quick.
Finish this block knowing exactly which moments bring a request and what each one involves.
Six answers that settle the worry about waiting, refused scans and where your files end up.
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